Aegis Throne: Support
Last updated: 2026-11-04
If something isn't working in Aegis Throne or you have a suggestion, write to us. We usually reply within two business days.
Email: info@ideachainstudio.com
To get help faster
Include these in your email and we can solve the problem sooner:
- your device model and OS version,
- the app version (shown in Settings),
- when and how the problem happens, with a screenshot if you can,
- the email address on your account (never send your password).
Common questions
The app won't open or freezes.
Close the app completely and reopen it, then update to the latest version from the store. If it still happens, restart your device.
I didn't receive my purchase.
Check your connection and restart the app. If it still doesn't appear, email us with your purchase receipt. Refunds are handled by Google Play or the App Store.
How do I delete my account?
See Account and data deletion for the steps.
How is my data used?
It's explained in the Privacy policy.